Refund policy

Returns are eligible for store credit only.

Returns must be submitted for review within 7 days of receipt.

To initiate a return, email sunsetblossomboutique@gmail.com. Must have approval for all returns or they will be returned to sender.

All orders cannot be cancelled once shipped. Before shipping, order cancellation will result in a 10% restocking fee for custom orders. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sunsetblossomboutique@gmail.com. Please note that returns will need to be sent to the following address: 4014 Stableglen Drive Rockwall, TX 75032.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sunsetblossomboutique@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We are not responsible for lost or stolen packages once they leave our hands, but if you are missing a package let us know so we can help you find it before you file a claim.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, store credit will be issued. 
If more than 5 business days have passed since we’ve approved your return, please contact us at sunsetblossomboutique@gmail.com.